Sarujanviews

  1. What does ITIL 4 stand for? Information technology infrastructure library  (ITIL) is a series of practices in IT Service Management (ITSM) for aligning operations and services.                                                                                2. What are the 4 ITIL functions? ITIL 4 includes the Four Dimensions of Service Management (rather than the Four P's of Service Design in ITIL v3/2011.) These include:  Organizations and People; Information and Technology; Partners and Suppliers; and Value Streams and Processes .  3. What is ITIL®?   ITIL is a set of framework for IT service Management that helps in aligning IT services with the requirements of business . 4.What are the benefits of ITIL?       As an IT Company c...